Games Workshop
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This article or section involves Matthew Ward, Spiritual Liege, who is universally-reviled on /tg/. Because this article or section covers Ward's copious amounts of derp and rage, fans of the 40K series are advised that if they proceed onward, they will see fluff and crunch violation of a level rarely seen. |
This article is about something that is considered by the overpowering majority of /tg/ to be fail. Expect huge amounts of derp and rage, punctuated by /tg/ extracting humor from it. |
"In the state of nature profit is the measure of right."
-Thomas Hobbes
"A fool and his money are soon parted."
-Dr John Bridges
"A wise man should have money in his head, but not in his heart."
-Jonathan Swift
"For the love of money is the root of all kinds of evil. And some people, craving money, have wandered from the true faith and pierced themselves with many sorrows."
-1 Timothy 6:10
"Games Workshop is in the business of selling toy soldiers to children."
- Tom Kirby, (former) Chairman of Games Workshop PLC *He is still there, though.
"...we recruit for attitude, not for skills."
- Tom Kirby, 2013 Chairman's permeable (Note how he claims it's to provide quality service and good attitudes, but avoids mention of customer complaints and what exactly those "desired" attitudes are).
"But did the comic book medium that had endured world war, cold war, social revolution, finally meet its own demise not from a threat from without, but from within, unwittingly destroying itself when it decided that making money wasn't everything, it was the only thing? We'll have to see. It doesn't look good, but then... that's usually the moment when someone comes to the rescue." - SF Debris, "Rise and Fall of the Comic Empire, Afterword" (I trust you can see the paralells)
"Games Workshop is in the business of fixing itself from the piece of shit Tom Kirby left me with. I mean, have you seen our stocks lately?"
- Kevin Rountree, if he has any common sense, even if he doesn't say it out loud.
Games Workshop is a company which produces miniatures, and although they claim otherwise, games. Their two most notable games are Warhammer Fantasy and Warhammer 40,000. The first thing that you need to know is that in /tg/'s general opinion, Games Workshop used to be good. It could also still be again. See Mordheim, Beakie, Rogue Trader and Talisman. They are now run by idiots. The second thing is that Games Workshop is the reason /tg/ exists in the first place, originally being a partition to isolate Warhammer from general population on /b/. Warhammer is also a massive part of tabletop gaming culture history. As such, the importance of Warhammer in /tg/ cannot be overstated.
Note:Before reading this article, see this chart for an illustration of what is GW current situation.
Also, sign this petition. Get your friends and family to sign it. Sign it, lest GW continue their abhorrent business activities unmolested. Petition is closed, after gaining nearly 17,300 signatures. While GW never explicitly said that things were changing in response to the petition, see this to see the 'coincidental' changes that occurred since the petition hit 10k sigs.
Laughably, Games Workshop are extremely protective about their precious intellectual properties. This is funny because you can count the number of original ideas in their core games on one hand, with the original creators outright admitting they ripped off existing works wholesale. The vast majority of backstory in Warhammer and Warhammer 40,000 is a rehash of established fantasy/sci-fi literature, padded out with stuff the writers half-remembered from A level history lectures. This is particularly true in the case of Warhammer Fantasy, which actually makes sense when you realize most of GW's founders actually had history degrees. 40k by contrast is mostly Fantasy IIIIIIIN SPAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACE!
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/tg/ Analysis Of Games Workshop
Blind Deaf-mutes
In a meeting with shareholders, Games Workshop exhibited their attitudes quite plainly.
- "- the word “Game” in Games Workshop encourages the misconception that games are its business, but that only about 20% of Games Workshop’s customers are gamers. The rest are modellers and collectors. Maybe half of them think about playing now and then. The other half have no intention. People actually walk into the stores because they’re curious about modelling fantastic armies."
When asked "-if the company would sell games with pre-painted easy to assemble miniatures like the popular Star Wars themed X-Wing game" they said:
- "It wouldn’t be a hobby business then, it would be a toy company."
- "-introducing products at new price points is different to reducing the recommended retail price, something the company resolutely refuses to do. It’s considering “putting more value in the box”, discounting in other words, when people buy in number. That ought to encourage gamer-modellers."
- "Potentially lucrative income from licenses granted to video games producers like the much anticipated and soon to be released Total War Warhammer will always be incidental because video gamers do not become modellers, and Games Workshop doesn’t know how to make good video games."
In their 2015 Financial Report, they stated:
- "The Group does not undertake research activities."
In the same report, the words "market" and "research" never referred to the same subject. They claim their main audience is teenagers, although they also state that the hobbyist crowd is their main fanbase. Furthermore, they make assumptions about their fanbase despite admitting that they do not research about them.
So what can be learned? Games Workshop has absolutely no long-term plan other than to make more expensive models, and cater to those who can drop thousands in a single impulse buy. Rather than expanding and reaching out to new customers, they are intentionally becoming a niche market for an elite crowd. In other words? "Fuck you, you smelly hatless Irishman."
The Digital Age (And Completely Missing the Point)
Games Workshop would sign a deal with Apple to sell eBooks on the interwebz, instead of Amazon (the largest retailer worldwide), because then the books would have to be cheaper. Games Workshop refused to understand the fact that eBooks almost always cost less than what they would if bought from a book store. That 1 pence discount doesn't count. (From GW point of view, even tho it's stupid to put the same price on eBooks as the Hardcover Army Books/Codices, it makes sense. Because if they were to sell them cheaper, they would sell much less books, meaning they'll lose money from the traditional books. Yes, it cost $80 in Australia for both the eBook and the Hardcover, which again is bullshit.)(A load of crap, 90 dollars for Hardcover Codex, 70 for ebook, in Aus.)
Though in this regard, GW does seem to be slowly figuring out what works: Dataslates are a cheap effective means of deploying models without committing to entire armies/detachments. Essentially like microtransactions. While around £3 might seem like a lot of money for only a few pages of crunch and only two or three new units/formations, they are some of the cheapest products GW have released in a good long time and they do also use these to repost entire rules sections dragged out of the codices in addition to the product itself, so you never needed the codex if you never owned it in the first place.
Some of the Dataslates are extremely high quality (like Cypher) and are virtually must-haves, while some others are complete dross (Reclusiam Command Squad?) that were dreamed up over a 5 minute coffee break just to sell something. But with the advent of 7th Edition, armies can be made up entirely of dataslates (or just go unbound) so they are no longer telling you how to build your army any more and you can keep it cheaper by bringing only a few models to make up your chosen formation.
Oh, and they sell them in various formats so you don't need that iPad if you don't have one since eReaders can be downloaded for free and if you still don't have anything to read them on, then have a think about how you got onto the Internet.
Just fucking pirate them. Pretty much every 7th edition Codex is available in PDF format on torrent sites. If GW don’t want to play nice then why should you?
Why Games Workshop is Bad and Should Feel Bad
When speaking of a company, a person is tempted to think of a large body of human beings coming together in an efficient group. The group is governed, and it is thought that someone is there to ascertain the best possible choices are being made granted the information available at hand. However, this perspective, like most of 40k's explicit war “tactics”, is absolute nonsensical trash.
Never mind that large groups are often less efficient due to the fact that most people like to agree and be part of a group, even if the group is wrong. Forget that the burden of hard work is often shrugged off thanks to the assumption that everyone else will be carrying enough of the real challenges to pull things through (and that when things go wrong, it's a flaw of human nature that people don't like to admit and accept when they screw up). Instead, focus on the fact that the people heading GW – or most large corporations for that matter – are successful, rich, ordinary men who are blessed by good fortune in an unfair universe and probably don't realize the reality. Further, examine the knowledge that, according to Sun Tzu and a variety of psychological studies, successful rich people with the aforementioned profound luck are the folks most likely to make stupid mistakes out of anyone!
Now you know why GW (or the entire world, for that matter) is run the way it is.
A source of some debate on /tg/ is whether or not it is actually charging prices that make sense for the hobby. All logic points to a resounding “no”, but another interesting social phenomena is this: fanboyism is an inbuilt human process. Whenever money is spent on a good, especially a luxury item, man has a way of increasing the illusionary worth of that item.
Imagine buying tickets to see your local team play football, and they lose. It's not even a good game, to be honest. People around the country were disappointed. However, those tickets cost a lot of money, and having spent all that money for so little in return makes a person feel stupid. We grope for other things, then, to make the tickets worth while rather than admit we were wrong (even if we were only wrong due to events beyond our control) and learn from it. Yes, it was cold, but your wife was there, so you bonded! The beer was too expensive as well, but they sold your favorite brand! You had an experience! It was fun! Yes, those tickets were worth it in the end.
We'll even do this with soft drinks. Even if brain probes reveal a man likes Pepsi more than Coke, going back and telling the man what he was drinking can actually alter his memory so that he remembers liking the Coke more. It's amazing.
GW products are exactly the same way. They're ludicrously expensive. Even people who support GW fervently wish they weren't. It hurts. In a rough economy, it's hard to play the game. You spend months, years – who knows how long waiting for that new codex, it turns out to be awful compared to expectations (hello, Tyranids!) (UP YOURS ASSHOLE.), and now you've either got to suck it up and keep playing (got to buy the new Trygons, I guess, even though they aren't that great), or take a huge monetary loss and give up. Fanboyism steps in and makes it all okay. You're not just buying the models, but the game and the network utility too, so 40k is still totally fun and cool!
Big corporations, and GW as well, are predators. They feast on fanboyism. Like the Dark Eldar, they prey on your suffering and write sick, stomach-turning poetry about the flowing, green streams of vital wealth they siphon from your being. You are a toy. That cute girl at the convenience store you see all the time? Thanks to GW, you have to choose between inviting her to the theater and buying that new squadron of Guardsmen. Those of you scoffing at the dilemma, shut up; those Guardsmen are not going to nag nearly as much after you've had them for a little while, so it's totally a tough call.*BLAM!* HERESY!!! NOT CHOOSING THE EMPEROR'S FINEST IS HERESY!!!
But putty in their hands you may be, there are still some principles of basic economics that imply GW might not be earning enough revenue, and surprisingly, they can only lose more money by raising prices! There's no real way of knowing how things really are within GW without a look at the delicate, inner machinery they never should have let Matt Ward near. But it does all come back to our first consideration: GW is run by the type of person most notable for making poor decisions – lucky, successful people, and a group, no less.
Whatever idiot wrote the following has no _actual_ business sense. Revenue ≠ Profit. Profit = Revenue - Cost... yes, but still give you a good idea about GW policy.
The situation is thus: there is more to money flow than just the bottom line, though often it's all we think of, but basically there's income, cost, and revenue. What is of most concern is revenue, which could also be thought of as profit. GW sells their models for a greater amount than what they cost, and the amount they make is revenue!
So now, there's revenue, and then there's marginal revenue. Revenue is just how much you make. Sell a thousand Guardsmen and make ten thousand dollars? Your Guardsmen revenue is $10,000! Marginal revenue, on the other hand, is how much you make compared to selling one less of the item. In this case, the Guardsmen have a marginal revenue of $10. Each Guardsman made a profit of $10, and if you sold one less Guardsman, you'd make $10 less. See? Easy. Well, for this simplified example anyway (in reality there are a lot of fixed start-up costs, but point made).
Now let's raise prices. From now on, we'll sell half as many Guardsmen per box, and the boxes will cost the same. Now marginal revenue is $22, because every time a Guardsman is sold, we bring in $20 per Guardsman plus an additional $2 gets saved thanks to the Guardsmen we didn't make! This is cool – we're in business, just like GW, /tg/! Let's do that again – our customers are fans, they'll bear it! Now we'll sell five Guardsmen to a box, and we have a marginal revenue of $45!
Okay, wait, wait. I've got it. I'm a genius. Let's sell one Guardsman. Sell it for the same price we used to sell twenty of them! We're going to be rich! Marginal revenue is going to be amazing! Like, what, over a hundred dollars a purchase?
So what's our profit in the end? What! Negative? How!? We're making so much per model! The marginal revenue is so high!
The answer is simple. Not enough people are buying one crappy Guardsman for $200 dollars. A few of the fans are sticking it out, hating us relentlessly, but newcomers to the game see the price tag and run screaming. People who can't afford it leave because they have no other choice, but they're happy in retrospect. Even some of our most loyal customers finally decided to just date that girl after all – one gets more of their money's worth from her (one way or another) and they'll deal with her constant bitching. Actual revenue is at an all time low.
Believe it or not, lots of other companies really do make this mistake, albeit not often to this extent (unless you check out Forge World, anyway. Anyone want a Tau Manta? Under £1,000). It's because maximizing marginal revenue is very easy. It's simple arithmetic, and if your market base is rather inelastic (and GW's market base certainly is due to the high investment requirements of their games), a lot of times price changes won't have a huge impact, so it's easier to focus on. GW is at some point in the middle here, where it has started to become questionable.
It's hard to say if they're making right decisions or if their pricing makes the most sense. It's becoming the status quo that their games are really a hobby of those with absurd disposable income, which is not a quality described of the young men who are presumed to make up 40k's primary demographic. It's possible that they're targeting young teens with parents who will buy the models for them, but that's hard to say as well since parents will lack the dedicated fanboyism to continually invest in the absurdly priced hobby.
Mix in unbalanced rules that unfairly favor certain factions, long wait times between army updates, inferior model quality compared to what's provided to model hobbyists outside of the wargaming industry, and GW may have a recipe for a failing market.
In fact, by using some math and basic market theory, we can actually take a look at how much GW is supposedly spending to bring our hobby to us.
The list below will give us some basic numbers to work with. We know that GW currently sells its rule books at $74.25. What we don't know is GW's actual costs or how many books they're selling. These things have an impact on the math, but we'll sort of fudge it. Now, based on that alone, we want to price our book at twice what it costs to make the thing. In the real world all this nice math has the tendency to fly apart, but generally speaking that's the ideal manner of doing things. For example:
Quantity sold: 0 Price of book: $0 Estimated cost to GW: $0 Marginal Cost: $0 Marginal Revenue: $0 Total Revenue: $0
Quantity sold: 1 Price of book: $74.25 Estimated cost to GW: $37.13 Marginal Cost: $37.13 Marginal Revenue: $37.12 Total Revenue: $37.12
Quantity sold: 2 Price of book: $74.25 Estimated cost to GW: $74.25 Marginal Cost: $37.13 Marginal Revenue: $37.12 Total Revenue: $74.25
And so on. Since we're assuming that every book has a fixed cost to produce, we just get a rough idea of what it's actually costing GW to make rule books for us. Or so such is true only if we figure they're trying to price things according to a competitive market where the consumer sets the price. Basic economics says we want to have a marginal revenue equal to our marginal cost if we want to work with a price we can't really control, and that's what this does.
See, there's a few things to consider. The first is that, in a competitive market, people are just going to buy the cheapest product. That means whoever is selling cheapest kind of wins the day, but while GW could maybe sell their rule books at $20 each, they'd be suffering huge profit losses that are not directly proportionate to the change in price. Instead, they'll try to follow along with what the market is doing, and to their very best possible effort, they'll try to lower their costs so that the marginal costs equal the marginal revenue (or, again, their prices are basically double their production costs per item). That just simply maximizes revenue, since if they raise prices their competitors will undercut them and GW will be able to sell nothing.
But honestly, if you've read this far, then hopefully you're braced for this shock. According to estimates from a few publishers, it only costs about $3 per book to publish 5,000 hardback books, and that cost decreases as you publish in greater bulk. 40k books do have a lot of pretty pictures, so maybe that increases costs somewhat, but again, costs generally tend to get smaller as you order more of an item, and it's pretty likely that GW is not just settling for a measly 5,000 books internationally. They sell all over the world.
So where are all these other costs popping up that should cause GW to spend $37 on every single book they produce? In small production quantities, we'd consider the cost of labor. Who knows how much Matt Ward demands to be paid to lick every rule book before it leaves the factory! What do the photographers want in compensation? Actually, stop. At GW's production rates, those expense considerations become almost completely negligible. You pay Matt Ward a salary to lick all the books. It's a yearly thing. You pay him once and you're done, so by the time you've produced a million books, even if you paid Matt a million dollars to slobber on every single page, Matt is only increasing the cost of the books by a dollar each.
Margins are all that matter. GW talks about overheads and so forth as an excuse, but that's insanity. In a perfectly competitive market you don't increase prices to cover overheads. You reduce the overheads because they're predictable annual costs that you more or less established on your own! Besides, you shouldn't be able to arbitrarily raise prices like that, seeing as how your competitors are supposedly keeping you in check! So really, what we can infer is the following:
A. Basically, GW has no competitors controlling their pricing right now. (This was especially true in the old days. Nowadays, this is less of an excuse as wargames and miniature companies branched out into all sorts of different fields. Thus, the monopoly GW used to have is no more.)
B. They are price gouging their players to fill the pockets of the people who run the company. (This scares off a lot of players, especially ones who have to buy a bunch just to keep up with the inconsistent update schedule or wish to start with a full army. Thus, the only people left are the people rich enough to afford it and those too ignorant to really think otherwise/the GWIDF)
C. Their pricing is not directly related to their costs, and anything they say to the contrary is a big fat lie. (This particular argument is used by Recaster supporters and proponents of 3-D Printers as they slowly advance in complexity to begin making more accurate and good-quality resin models.)
D. You could play another game, but all your friends are playing 40k anyway and you don't want to feel left out.
E. Fuck Games Workshop
This article also explains the problem with Australian prices, in a slightly less detailed manner; [1]
Games Workshop have sat pretty at the top of the miniature wargames shit-heap for many years (indeed, the scale models industry tries to ignore that they're the biggest single seller of miniatures) and have abused this position to increase their own profits. However, fortunately for the long suffering gamer alternatives are emerging. Privateer Press for example produce the games Warmachine and Hordes and offers slightly cheaper models and starter sets. In the market for wargames Privateer Press and Coolminiornot are rapidly emerging as a viable challenger to GW's monopoly while Reaper Miniatures takes them on using the same tactics that made them in the first place; licensing IP's, and making things for other games. They are the Tau, Dark Eldar, and Chaos to GW's Imperium.
Also worthy of note is Mantic Games who produce Kings of War, a fantasy battle game in a similar vein to Warhammer. The rules system was even written by former GW man Alessio Cavatore (essentially succeeding at what every frustrated ex-GW employee since 1988 has dreamed of) and it is fast, fluid and a lot more "fun" than Warhammer. The company is pioneering the use of plastic-resin alloy (or 'restic') as a cost effective alternative to pewter. Oh, and equivalent plastic models cost about HALF what GW charge (e.g. GW High Elf Spearmen (16 models) - £20, Mantic Games Elf Spearmen (20 models) - £13.99) the trade-off however is that Mantic models look like hammered dogshit. Mantic are basically the war gaming equivalent of Asylum films.
One can only hope that these new upstarts will beat down GWs monopolistic hold on the wargame market.
The Beginning of the end?
Games Workshop's poor treatment of their customers is finally catching up and hitting them where it hurts. The first evidence was when they started making changes (you know how Games Workshop feels about change). They started making supplements to armies besides Space Marines in Warhammer 40k, started increasing the amount of plastic models and, once or twice, making them reasonably priced. With the End Times, Warhammer Fantasy's plot is actually advancing. They've even released discount box sets from the new IG stuff. This sounds good, although long overdue, but one must ask; Games Workshop hasn't made these changes despite years of complaints or demands, why are they doing it now?
The reason is simple. There are cracks appearing in Games Workshop's foundation, and these tidbits are too little, too late. So many customers have said "enough is enough" and washed their hands of GW's merchandise that they're starting to lose revenue. For example, many GW shops in Australia have moved from upscale shopping centers to smaller stores in less-expensive locations as it's cheaper and easier to control.
Then-Chairman Tom Kirby mentioned in a 2011 press release that they were increasing cost cutting measures and making more products while avoiding mention of actual profits (note this is a summary, not his exact words). If their profit was growing, they would be more likely to announce it. If their profits were stable, considering cost cutting measures, that suggests a decrease in the actual profits (the decrease offset by the money saved from cutting costs). Just as the Imperium is starting to come under increasing threat in 40k (ie; their stagnation, Chaos starting to get its shit together, the Necrons reawakening, the Tyranids rushing towards Terra), Games Workshop could be in their final days. Since this is real life, they don't have the plot armor of the "Imperium of Man" and are less likely to survive. (More on this can be found here [2]. It would make a lot of sense that the reason The Imperium in 40k is GW's favorite faction is they have a lot in common [and that's not a compliment]. The article is old, but it's still relevant today).
Whether Games Workshop will actually fall and go out of business is unknown for now. They may survive another twenty years, or less than five. There's a possibility (however unlikely) that they may pull their heads out of their asses and revamp everything about the hobby; from supporting expansions (such as Blood Bowl) to charging lower and more reasonable prices for their products, and maybe even advancing the plot for Warhammer 40k (yeah right!). Whatever Games Workshop's ultimate fate, none can deny that the ground is shrinking beneath their feet. As the old saying goes "Fist of iron, feet of clay"...
They have also demonstrated another old saying; "the bigger they are, the harder they fall". Games Workshop's stock as of Thursday the 16th of January 2014 took a nose dive of 24 percent . Adding to this, it's now been rumored that the GW Headquarters in Germany, France and the United States will be closing down, too.
However, GW claim they are Abaddon and all of this is no failure but just as planned. Whatever may be, on 7/29/2014 Games Workshop Chairman and CEO stepped down. Whether that will be for better or worse? We shall see.
In late 2015, pop culture business site ICv2 reported that X-Wing had dethroned Warhammer 40K as the top-selling miniatures game in the United States. GW could have tried to sue George Lucas and Disney over the concept of a fascist galactic empire with fully-armored soldiers who enforce the Emperor's will, but it turns out even they weren't that stupid, and instead retaliated by refusing to renew Fantasy Flight Games' licences to GW's IPs. (Which could also be due to FFG being bought by Asmodee, a company GW views as a direct competator to their new line of "Boxed Games".)
Network Utility, and How it May Contribute to the Fall
On top of all the other financial considerations involved with a company like Games Workshop, there's one major concern that was probably gravely overlooked by the company as it raised prices and cut smaller retailers out of the picture: a concept called "network utility". A lot of products are useless unless they're used by a ton of people. A fax machine is a good example - if everyone owns a fax machine, then one person can use his own fax machine to send pictures of his ass to everyone on earth. That's a good value for a single person, and really makes the fax machine worth buying! However, if fewer people buy fax machines, it becomes less and less desirable to own one. After all, why buy a machine that's only capable of sending a picture of your butt to your grandmother, the only other person who still has a machine? Grandma is never impressed, anyway.
A similar concept exists with GW, and they've ignored it over the past couple of years, especially as they've cut models out of starter sets to reduce costs. If you go down to your local game store and everyone is playing Warhammer 40k, not only are you more likely to get into it because of friendly recommendations, but you're also likely to start playing because you know everyone has an army and everyone can play with you! Even if you aren't personal friends with the folks at your local game store, you know that anywhere you go, the people you meet at the FLGS can play the game with you!
Well, several things have happened to the hobby. First and foremost, the models have gotten more expensive; granted, many models only scaled in price with inflation, but since wages have largely stagnated in a lot of markets these past couple decades, to the typical consumer the costs still feel like they've gone up and the players notice the hikes. When a product gets more expensive, people naturally quit buying it. This thins the herd.
Meanwhile, GW also drags its feet when it comes to codex updates, and when it does update, there's no telling whether or not a new codex is going to be a complete load of shit. The Tyranid codex being a huge let down for two editions running is probably one of the most critical examples. Anyone who collected Tyranids as a main army has pretty well given up hope by now, and they've quit collecting. Other players with armies in similar straits, likely feeling abandoned during 5th edition when GW focused exclusively on Space Marines, have also probably drifted away from the hobby. Of course, there have also been a few people who just quit playing out of disgust because their local meta was a bit too hardcore and there was no way to win games without exploiting the broken, disjointed lack of balance.
Although Games Workshop continued to hike up prices and showed fantastic profits in the short term, these issues probably alienated too many people, and as they roll along with the next edition and new codices, they're probably discovering, with great horror, that there aren't enough players buying into it anymore. Worse, the effect can snowball out of control, and GW will probably lose their market control in one big flash of failure. Almost overnight, it'll suddenly seem that 40k has evaporated.
When there are too few players in the game, it's no longer true that you can go to your FLGS and play with any stranger in the store. There's always that one guy - that rich asshole who owns every army in the book and consequently has some of the most boring, broken, frustrating army lists to play against. But do you really want to play against that guy every single weekend? Eventually, you quit showing up to play 40k as well, and once you're gone, even that dick with all his money has no more reason to play. The final pillar falls, and Games Workshop is no more.
In other words, the player base has always been the most important foundation of the company, and it was always GW's greatest strength. Not the model quality, not the rules, not the setting or any of the IP that they keep suing their fans over. The reason Games Workshop dominated was because everyone played their games. As soon as that's no longer the case, the company can't save itself by releasing new models or updating the rules. Their reign is over. They topple, because the foundations have shrunk.
GW The Bully
Games Workshop has long had a history of being one of the most litigious companies in regards to its IP in existence. One needs look no further than our own Pauldrons article to get an idea of how bad it is, in that it uses its designs to openly fight any company that dares have any remote similarity to its own models in any way, shape, or form. You have any wargame with armored dudes with big pauldrons? Lawsuit. You run a company that makes third-party components for existing models? Lawsuit. You make anything remotely resembling any GW IP ever and aren't a massive company that could actually contest the giant copyright stick GW is swinging around and make them look like the idiots they are? LAWSUIT.
Whilst GW has a lengthy history of overstepping boundaries in its war to enforce its copyright, it only recently decided to go nuclear. In 2013, GW launched the claim that it owns the phrase Space Marine, ignoring that sci-fi has used the terminology for the better part of eighty years (and showing their hypocrisy as Games Workshop shamelessly stole the term 'Eldar' from Tolkien; yes, he invented the word 'Eldar'). The story in question "Spots the Space Marine" is about a middle age housewife, nicknamed Spots, being recalled back to the Marine corp (ie a Real Marine, in space) to fight giant enemy crabs (in space). It had nothing to do with GW's Space Marines or the Warhammer 40K setting.
- The History of the term "Space Marine"; The term 'Space Marine' was made famous by sci-fi author Bob Olsen (real name; Alfred Johannes Olsen, 1884-1956), who may be the true creator of the term. He first used 'Space Marine' in his short story "Captain Brink of the Space Marines" from his "Amazing Stories" series, first published in 1932. Warhammer 40K started as the Second Edition of Rogue Trader and was released in 1993, while Rogue Trader itself was released in 1987. Games Workshop was founded in 1975; even its oldest founding member (Ian Livingstone) was born in 1949. Therefore the term Space Marine was in use for forty-three years before Games Workshop existed (even James Cameron has more right to trade mark the term than GW, as his 1986 movie 'Aliens' came out one year before Rogue Trader did).
Clearly GW needs to sue Bob Olsen. Sarcastic jokes aside, seeing GW fall on their ass for trying to sue Bob Olsen, the rightful owner of the term 'Space Marine' (also remember he died over fifty years ago), would be hilarious. Even in 2026 (seventy years after Bob Olsen died) when the term Space Marine should become public domain, that doesn't help GW as they can no longer trade mark it then.
This means that what GW tried to do was plagiarism, which is a direct violation of copyright law. Games Workshop's strategy to make "space marine" less generic involved launching high profile, bullying attacks on every professional author or artist who isn't associated with a huge company who uses it, so that there may yet come a day when people hearing the phrase immediately conclude that it must be related to Games Workshop, because everyone knows what enormous cocks they are whenever anyone else uses the phrase. These attacks were not, again, targeted at any opponent that could credibly fight back; this is because if it actually came to attempts to litigate over the phrase, GW would be laughed out of court. It wasn't not going to stop GW from being cocks, though. In fact, as of 2014, Games Workshop's website still has 'Space Marine' listed as one of their copyrights. This copyright backlash made them rename the Imperial Guard "Astra Militarum" (This is not the correct Latin declension for "Star Military." If it was the correct declension, then it would be just as hard to trade mark as "Imperial Guard"), but their hard-on for Space Marines stopped GW from renaming the codex something original, such as "Adeptus Astartes".
After the failure and fiasco of the suit against Spots the Space Marine, GW would post a lengthy and self defeating rant on their own Facebook page, which basically displayed the ignorance of those writing the post. Shortly afterwards, the Facebook page went down after the backlash it caused. Several who queried GW over the pages removal were told that GW wished for the experience with the fanbase to be more personal, thus people should be following their own GW stores.
Recently, their bullying came back to bite them in the ass after a failed attempt at suing third-party manufacturer ChapterHouse Studios; when they refused to back down from GW's threats to sue them for making unauthorized models (specifically Mycetic Spores, the Doom of Malan'tai, and the Parasite of Mortrex), the lawsuit went to court- which GW failed to argue the majority of alleged copyright breaches. Apparently, just writing up the rules for a model doesn't give you the sole rights to making that model after all. Undaunted, GW did the next best thing-they removed the offending models from the Tyranid codex, cutting off its nose to spite its face. Way to put the customer first, GeeDubs.
So This Is How The Shit All Began...
So GeeDubs apparently got an idea that, a company that made its name and infrastructure as a wargame hobby company, is actually a collectibles hobby company. This would help make sense of their previous decisions to minimize what you can get at your FLGS, and make much of their lines as web exclusives (and the accompanying £4 million site), as well as extending Citadel modelling and certain questionable modelling decisions that would make sense on paper (but is brimming with shit and FAIL in practice), and the regular price rises. While this all would make sense if they were a collectibles company, nobody but Games Workshop is under the delusion that they are. The good news is that GW can hypothetically survive as a collectibles company, the bad news is under that model, all six of the pure 40k Collectors could collectively shell out just enough to support Alan Bligh and Simon Egan working a business out of a garage. (Don't pretend you didn't know this already.)
This attitude towards one's IP, company history, and misunderstanding of one's own consumer base is now known as the "Games Workshop handstand", or the "fecally incontinent handstand". The reasoning behind it is that one maladjusted asshole is held in a position above the rest of the body, and shit starts to shower all over the whole. In other words, with an executive board pushing a misaimed business model and misapplied corp-think into the whole without being able skillfully shift their target consumer, or without adapting to a model that can support their logic, then profits start to fall. Oh, wait...
The PR¥€£$
In the grim darkness of the near future, there are only price raises.
GW is infamous for their steep prices, and they would have been replaced by a more reasonable company for gaming dominance if their popularity wasn't XBOXHUEG compared to competitors. They have a nasty habit of making prices proportional to how good a model/unit is in game, rather than the actual cost of materials and manufacture. Of course, if we really want to stop the price hikes, /tg/ should probably start a legitimate campaign to give perspective and shine the spotlight on other wargames like Warmachine, but /tg/ can't get REAL shit done!
A look into GW's codex-writing processes
For The Lord of the Rings tabletop game: currently on hiatus.
For Warhammer 40,000, follow the algorithm below:
1) Is the army a Space Marine Army?
- Yes: go to question 3
- No: go to question 2
2) Is the army a human army?
- Yes: Keep them effective as long as they don't surpass Space Marines.
- No: go to question 4
3) Do they fight for the Imperium?
- Yes: Give them a badass update, keep them strong and patch any weaknesses they may have in the crunch.
- No: go to question 4
4) Do they have anything that's good at killing Imperium-aligned Space Marines?
- Yes: Go to question 5
- No: Change the crunch by nerfing popular units and buffing unpopular units with the occasional new units, rules and fluff.
5) Is it a popular faction?
- Yes: Nerf slightly, as in question 4, but keep the army as a whole effective. Buffs are done at the discretion of the writer and can outweigh the nerfs.
- No: NERF THE SHIT OUT OF THE ARMY, ESPECIALLY ANYTHING EFFECTIVE AGAINST SPACE MARINES!
This has been GW's often-used codex-writing process for years. Recently it has been shaken up the exceptions the Eldar and Necrons, who are arguably the most overpowered armies in the game so far, and the Sisters of Battle along with Imperial Guard (for the fuck's sake, they forgot to include codex flyer in new "Death from the skies"!), who are given the opposite treatment to the rest of the Imperium. And don't forget the Necron Royal Court where one char can have 2+ saves with re-rolls and another can become a C'tan at any given moment. And they have Reanimation Protocols on top of that.
For Warhammer Fantasy: Currently being changed, balance between army books as a guideline. Also of note is that every time Games Workshop creates a nation in Warhammer Fantasy, they follow a three-city formula; one city is the capital (eg; Naggarond, Khemri and Altdorf), one isn't the capital but has a lot of cool things (eg; Clar Karond, Lybaras and Nuln) and one is the butt monkey of cities that the writers neglect and/or shit on (eg; Karond Kar, Quatar and Middenheim).
Actually scratch that, as of 2015, GeeDub have anally raped destroyed (no more anal rape with Slaanesh sidelined, only Khorne now) all decent fluff they have been writing for nearly 35 years. And so begins, the Age of Skubmar.
For said Age, follow the algorithm below:
1) Is the army a Stormcast Eternals Army?
- Yes: ALL THE BUFFS AND NEW CODEXS AND ALL THE LORE.
- No: go to question 2
2) Is the army a Sigmarite army?
- Yes: Keep them effective and some lore as long as their crunch and fluff don't surpass the
Space MarinesStormcast Eternals. - No: go to question 3
3) Do they fight for the Imperium The Forces of Order?
- Yes: Give them a semi-badass update, keep them moderately usable and patch some weaknesses they may have in the crunch. No new models, tho.
- No: go to question 4
4) Are they Chaos?
- Yes: Go to question 5
- No: Go to question 6
5) Are they Khonate, Nurglite or of the Great Horned Rat?
- Yes: Buff to keep up with
Space Marines SigmarinesStormcast Eternals - NO: FUCK YOU.
6) Is it a popular faction?
- Yes: SQUAT IT, NERF IT, WHATEVER. NOTHING CAN BE MORE STORMY THAN SIGMAR.
- No: Give them all the lore buffs. Lookin' at you, Nagash.
It hasn't been easy for anyone who is a fan of the old lore, let me tell ya.
More about
Games Workshop Real Estate section, the site most of the hobbists probably have never ever visited yet may allow you to see GW plans and beliefs. Dead. Another infamous thing GW does is to chop off more and more pages from their website, until nothing seems to remain except their store's new releases page.
And also the Investors Relations, for knowing how they handle the business.
I sent two e-mails to GW. They were both about the prices, one was in my name, one pretending to be an investor. To one they didn't respond, to the other they just bullshitted me- try it for yourself.
It is a well kept secret that the Board of Directors of GW are in the same situation as the God-Emperor of Mankind from Warhammer 40,000. Their defiled corpse-bodies lay dormant upon their Publishing Thrones, maintaining only the smallest semblance of life due to the constant influx of money. It is unknown what would happen if the Board of Directors were allowed to truly die. Some say Games Workshop would collapse in on itself, ceasing the production of all that is good and expensive. Perhaps Games Workshop would be free from the necrotic collar of the Directors' irresistible will, and the company would be free to explore new areas, such as advancing the story of the Warhammer 40,000 universe, or reviving older "specialist" games like Space Hulk and Blood Bowl. (As of November 11, 2015 Games Workshop has announced the creation of a new division called call the Specialist Product Design Studio which is to bring back Blood Bowl, Epic Armageddon, Necromunda, Battlefleet Gothic and 'much much more!'. They are also breathing life back into The Lord Of The Rings and The Hobbit. When this was first announced, it was assumed as a hoax but was confirmed my multiple GW managers around the world.)
Much to the embarassment of the entire rest of the industry, they are the biggest single seller of military miniatures. But these are not scale mini-chures, so modelling neckbeards ignore them and get back to folding 1:35 scale photo-etched hydrogen molecules for their dioramas.
Games Workshop also has a ridiculous hard-on for heavily armored armies, their version of Space Marines (who are also heavily armored) and Empires. Regarding the latter, the go-to human faction in Warhammer Fantasy is simply called the Empire. The other playable human army in Fantasy, Bretonnia (named after Britannia, the ancient title for Roman Britain; a faction based on a mixture of medieval English and French pseudo-history), is currently being neglected by GW. The non-playable human FOR COMMUNISM faction that gets the most attention from GW in WHFB fluff is the EMPIRE (note the pattern) of Cathay (it's ruled by an Emperor and based on ancient China). As for 40k, nearly everyone knows how much favoritism the Imperium gets from GW. We also have the Tau EMPIRE, the Necron EMPIRE, the ancient Eldar EMPIRE, and even Ork EMPIRES (despite the fact that Orks live in tribal "Might Makes Right" societies and also have no concept of elections or hereditary leadership aside from stealing the name of the last ork in charge).
In Warhammer Fantasy GW has designed WF's map to resemble the real world, and have shamelessly made Britain the High Elves (come on, Ulthuan is Atlantis; the WHFB equivalent of Britain is Albion, a land of swamps and tribemen) Then again, North America is Naggaroth (Showing GW had a sense of humour at some point). Not sure what they are trying to say by locating the Wood Elves where Switzerland would be though (Aggressively neutral and WILL riddle any army, regardless of faction, with arrows, and then go home? yep, they're Switzerland).
Things GW should do if it wants to survive
- GW understandably is a for-profit business. GW should strive to grow its sales, improve its market share, and try to grow the size of the market itself. Such a strategy would be forward looking, and consistent with the company mission statement to do what it's doing forever. The current strategy of price-gouging is obviously reducing sales, losing market share, and turning away potential future sex partners in the market. The existing customer-base is shrinking from being priced out. Prospective new customers are repelled by the pricing. From a basic financial standpoint, GW needs to commit to growing future sales, even before diving into the minutia of issues below. Fix the pricing.
- Ensure that the wants and needs of the share holders do not overrule the needs of the customer.
- Fire the whole management staff, their obsession with the bottom line is slowly destroying the company.
- Allow the setting to progress and change, even if this involves killing off special characters. As wide and encompassing the 40k universe is, the cracks are growing increasingly apparent with time. (These changes to the setting need not affect the crunch; for example, in the present day point of the Warhammer Fantasy timeline half of the Vampire Counts special characters and half of the Orcs & Goblins characters are as dead as they can be, but you can still use them in the Games. See also the Lord of the Rings models such as Éorl, Gil-galad and Isildur).
We now have that for Fantasy with The End Times.WE SPOKE TOO SOON
- Get over their fucking hard-on for Space Marines and 16th century HRE expies. And every army should get an update in each edition, lest any of them be left behind.
- Do a proper update for the Sisters of Battle. I mean, come on GW, nothing could go wrong by giving sisters a new codex and models; you look better in the eyes of everyone, have a fun new option for players, and probably grab a profit as they are a rather loved faction.
- Encourage players to build their own armies with cool themes and feature these armies in books and White Dwarf; allowing Games Workshop to save money and at the same time let the players feel like they contributed in some way to the overall fluff.
- They finally did that with their new magazine "Warhammer Visions." (Yep. And that was doubtlessly an excellent decision on their part. Let's hope to see more of that.)
- Stop trying to monopolize things like terrain and game boards. It was a lot more fun and interesting when GW encouraged people to make their own stuff from scratch, but now they seem to think everyone has to have a Citadel Realm of Battle board and use only the plastic terrain kits that are sold at GW. This pisses off all us proper gamers who like to make things that look unique and original. Also, they really should stop selling those stupidly overpriced movement trays for Warhammer, they're cheaper and easier to make using sheets of plasticard and trimmed down sprues! Also, everyone knows "Green Stuff" is "Kneadatite" or simply "Modeling Putty," and that every other hardware company in existence sells it more cheaply than GW does.
- Many players remember the days when paper scenery was included free with issues of White Dwarf and both that and plastic scenery was included with starter sets.
- Stop charging ridiculous prices for cheap and nasty tools with the Citadel brand on them. The £20 novelty flamer airbrush is inferior in every meaningful way to a £5 Silverline. The Citadel Razor Saw with a fixed, low-quality blade costs more than a decent razor saw with interchangeable blades (hell, some places will hook you up with a Tamiya saw with two blades for £10). The "Citadel Hobby Vice" is utterly useless. People do not automatically come to GW for every single thing the hobby requires because they realise GW's idea of service is sticking its dick in their wallet and fucking their credit card to death.
- Cut the production costs, thus reducing prices of their products. This is a good business decision as it would increase volume while retaining profit margins. Lowering prices increases accessibility while also increasing demand, and when you have more customers buying shit at worst you suffer minimal profit loss if you decrease the prices by the right amount.
- Good news, they cut production costs. Bad news, they did NOT pass on the savings to you, the consumer.
- Start advertising. Without the infamous "In the grim darkness of the 41st Millennium there is only WAR!" ad we never would have the term "Grimdark". Also promote Warhammer Fantasy more. Without it there would have never been a Warhammer 40k in the first place.
- They're trying that with video games and movies. Now if only the movies could give a non-Creator's-Pet-faction some time in the limelight.
- Support independent retailers. They started as one, after all.
- GW won't support independent retailers. Games Workshop see them as competition to squash if they grow for fear that they'll take GW's customers. Given the state of the Imperium, Games Workshop should learn their lesson.
- Hire more competent writers for both the fluff and the crunch then get rid of the incompetent (and downright Spiritual) ones (with the recent departure of Ward from GW; though I don't hate him as a person we wish he'd left before he did all the damage he's done such as Spiritual Liege and Newcrons).
- GW itself may not care much about tournaments, but the players certainly do - and consistently poor Codices and updates have driven off quite a few of these competitive players.
- Try to take examples from their competition like Privateer Press and put both the rules and fluff on their site along with selling Codices/Army Books (dunno if this would be good or bad). Also put all their games into indefinite Beta Testing and take in feedbacks from players in order to rapidly update rules and units in order to make them both fun AND competitive (though probably it will put a lot of strain on them in both physical/mental and financial areas).
- For the people who love good Nid codices; FIRE THE CRUDDACE! He already destroyed the Tyranids, tried to crush the Space Wolves, most likely hobbled the Dark Eldar and fucked over the 7th edition, making almost no difference to the 6th edition. He is so bad that even Matt Ward's fluff work is starting to look like that of a higher quality in comparison.
- To be fair, considering that Ward made a good High Elves army book and invented a neat Eldar Special Rule, maybe overtime the Cruddace would overcome his Imperial Guard boner and improve on a change. One can only hope.
In Summary
It is the 3rd Millennium. For more than a hundred months Games Workshop has sat immobile on the Golden Throne of Nottingham. It is the foremost of wargames by the will of the neckbeards, and master of a million tabletops by the might of their inexhaustible wallets. It is a rotting carcass writhing invisibly with business strategies from the early Industrial Revolution Age. It is the Carrion Lord of the wargaming scene for whom a thousand veteran players are sacrificed every day, so that it may never truly die.
Yet even in its deathless state, GW continues its eternal vigilance. Mighty battleforce starter-sets cross the online-store-infested miasma of the internet, the only route between distant countries, their way lit by a draconian retail trade-agreement, the legal manifestation of the GW's will. Vast armies of lawyers give battle in GW's name on uncounted websites. Greatest amongst its soldiers are the Guardians of the IP, the Legal Team, bio-engineered super-assholes. Their comrades in arms are legion: the writing team and countless untested rulebooks, the ever vigilant redshirts, and the writers of White Dwarf, to name only a few. But for all their multitudes, they are barely enough to hold off the ever-present threat from other games, their own incompetence, Based Chinaman - and worse.
To support Games Workshop in such times is to spend untold billions. It is to support the cruelest and most dickish company imaginable. These are the tales of those times. Forget the power of sales discounts and Warhammer Fantasy Battle, for so much has been dropped, never to be re-published again. Forget the promise of cheaper digital content and caring about the fanbase, for in the GW HQ there is only profit-seeking, Space Marines and Sigmarines. There is no fun amongst the hobby shops, only an eternity of raging and spending, and the laughter of former employees who left GW to join better companies.
And then suddenly...
It was not expected, we couldn't have known, since the resignation of supreme leader Tom Kirby there has started to appear a pattern, sporadic reports of real discounts at Forgeworld and Black Library, and then, in the last days of 2015 it has been revealed that major changes are coming, the sudden resurrection of specialist games, Games Workshop releasing starter sets with real saving, all around the internet neckbeards are discussing and watching, wondering what's going on, perhaps the new guy in charge has decided is time to take some contingencies for the inevitable demise of tabletop gaming with the ever increasing development in 3D printing and the emergence of new alternatives. It seems like the boxes are a replacement for the old Battleforce packs, and while you don't get as many units as the old box, they are cheaper and usually come with a good mix of units to start a small army.
And now, there's an official (as in hosted and ran by the almighty GeeDubs themselves) Blood Bowl tournament going on at Warhammer World on May 21st. Truly these are strange times. GW also appears to be preparing to starting selling their product in toy stores (Toys-R-Us Etc.) as well as producing various Warhammer Merchandise such as pillows and journals (For Some Reason). Also now they've made a 40k starter set with simplified rules and all the paint you need to assemble the models. Clearly the sky is falling. (Also they've started making conversion tutorials and stuff, for some reason).
They also actually maintain their Facebook page now, and the other night they had an Age of Sigmar live tournament...
They've also taken over the internet leak game. When a sprue for the new Ahriman model was found on E(vil)Bay, GW not only showed of the sprue, but also the upcoming Kharn model. And recently, they've shown not only Daemon Primarch Magnus, but also new artwork, teased the Thousand Sons sprue, and made a reference to plastic SoB. Strangely, they had the Magnus video up and running mere hours after the model was leaked. And the red trashcan seen in the video looks similar to the background of the leaked photos. Is GW leaking their own products to get the Hype train up and running? Just as Planned, so it seems. Discussions with my local GW guy indicated it was a rogue employee, as nobody else would be allowed anywhere near the new models, probably a cleaner, who leaked the pictures.
BUUUUUTTT... They rehired Matt Ward.
While some people will never be happy, there are few than can deny that GW has been making a massive improvement in the last year or so with their products, content, and relationship with the community. Genuinely good deals, well received releases and ad campaigns (the recent hero bases one is positively goofy, but in a "that's the GW we used to know and love" kinda way.), combined with actively encouraging and showing off fan input and content (even producing a house rules data sheet for a conversion AAAAAND putting pictures of Your Dudes ON THE MODELS PAGE ON THE ACTUAL WEBSITE!!!), altogether it's almost as if, dare I say it, GW has remembered how to be...fun
Hell, GW is even straight up asking fans what they want brought back in the next made to order wave. Answer: Warhammer Fantasy
See Also
- The current Games Workshop stock values, and articles on their financial status.
- Rage
- Casting
- Heresy
- Proxy
- Counts As
- C.S. Goto
- Matthew Ward
- Black Library
- Citadel Miniatures
- Forge World
- This Video
- A measured response to changes in the Trade Agreement